If you’re unsure, you can tell us what happened and we’ll guide you honestly. If it’s a minor issue like a dead battery, flat tire, or fuel shortage, we may fix it on-site. But if your vehicle won’t move, has mechanical issues, or was in an accident, towing is the safer option.

You can rely on us for safe towing. We use proper loading techniques, secure tie-downs, and flatbeds for AWD, low-clearance, luxury, or specialty vehicles to ensure damage-free handling.

We can tow your vehicle locally within Edmonton or to surrounding areas and cities. Whether you’re stranded downtown or need long-distance transport across Alberta, we handle it smoothly.

You can call us immediately. Meanwhile, turn on hazard lights, move to the shoulder if possible, and stay inside your vehicle for safety. Share your GPS or landmarks and we’ll send the nearest tow truck.

You can contact us anytime – we offer winter recovery, winching, and towing services. We prioritize stuck vehicles in cold conditions and try to reach you as fast as possible depending on location and weather.

You can call us right after the accident. We’ll tow your car to your home, a mechanic, or collision repair centre. We also provide details if you need them for insurance claims.

Yes, you can. We send you real-time updates and arrival estimates so you know exactly when help is coming – no waiting in the dark.

You can stay inside your car with the doors locked. We’ll keep communication open and notify you when our driver is near. Safety is a priority for us.

You can remove valuables and, if possible, keep the vehicle in neutral and release the parking brake. If the vehicle isn’t moving or can’t start, don’t worry — we’ll take care of everything safely.